Here at The Solar Lab, we pride ourselves on delivering the truth, even when it's not what companies want to hear. And the truth is, plenty of product reviewers on YouTube and elsewhere are provided with free products in exchange for positive reviews. While it’s true that we also receive free products to test and review, we refuse to allow our opinions to be bought.
That’s why we’re taking the time to revisit AllPowers, a brand that has previously sent us power stations for review that we ended up completely trashing. You can revisit those videos and articles about the AllPowers R1500 and the AllPowers R2500 if you want, but, frankly, the bottom line is that both units completely failed to live up to their advertised specs.
After calling them out in those two YouTube videos, AllPowers reached out to us asking us to take them down. After we refused, they offered to send us a “redemption unit,” asking for another chance at earning a positive review. So, did they redeem themselves with the AllPowers S2000 Pro? Let’s find out!
AllPowers, like many other power station companies, has built its marketing strategy around sending units to YouTube creators in exchange for positive reviews and promotional material.
Most reviews you’ll find online about their products are glowing, with creators singing the praises of these free products. As mentioned above, we reviewed two of their power stations last year, and they were… let’s say, less than impressive. Both units failed to meet their basic advertised specifications, and we didn’t hold back in our reviews.
To recap, those units were riddled with misleading claims. After exposing their issues, AllPowers asked us to take those videos down. We declined but offered them a chance to redeem themselves by sending a unit that actually worked as advertised.
The redemption unit AllPowers sent us is the S2000 Pro, which is clearly an older model that doesn’t even feature a lithium battery. However, despite the fact that it looked dated, the early results of our testing revealed that the S2000 Pro could be a step in the right direction:
But as we dug deeper, the cracks began to show…
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As part of our testing, we subjected the S2000 Pro to our standard efficiency test. This involves running a load near the inverter’s maximum capacity to see how the unit performs under pressure.
We do this because this is when a unit’s inverter, cooling fans, and other internal mechanisms are working their hardest, so it’s a good measure of how long the stored battery power will actually last when you’re running the unit under real-world challenges, rather than just ideal laboratory conditions.
So, given that the unit’s inverter is labeled as 2,400 watts, we ran a 2,250-watt load—well below its advertised maximum limit.
That’s when things got weird. The S2000 Pro shut off at 55% battery and threw an error code, claiming it was overloaded. This made no sense since we were still 150 watts below its maximum capacity. We reached out to AllPowers for an explanation, and their response was mind-blowing:
According to them, the 2,400W rating only applies when the battery power is above 70%. Below that, the inverter is capped at 2,050W.
This crucial piece of information isn’t mentioned anywhere on their website or even in their confusing owner’s manual. It’s only printed on a tiny sticker at the bottom of the unit—a sticker you wouldn’t even notice unless someone pointed it out to you. To put it bluntly, this is deceptive advertising. A power station’s inverter rating should reflect its continuous capacity, not a conditional one. If it can’t hit 2,400W, it’s not a 2,400W inverter—it’s that simple.
It seems like AllPowers is back at it again with their false advertising!
As part of their redemption effort, AllPowers claimed they had improved their customer support. To test this, we sent them an email from a fake account to see how they’d respond to a regular customer. Spoiler alert: they didn’t.
After a full week, we received zero replies. When we brought this up to them directly using the account that we normally use to communicate with the company, they had no explanation. Keep in mind they still lack a phone number, so email is the only viable point of contact you have with the company.
From our perspective, a company’s customer support is just as important as the quality of the products they carry. If you run into issues and can’t get help, what’s the point? Clearly, AllPowers still has a long way to go in this department.
After three failed attempts, we’re officially done with AllPowers. The S2000 Pro may have initially seemed promising, but the efficiency test revealed the same old issues: misleading claims and subpar performance. We didn’t even bother with further testing after the failed efficiency test because, honestly, what’s the point?
We’re so annoyed at this point that AllPowers is now on a 12-month suspension from The Lab. If they haven’t figured things out by then, we’ll likely never review their products again.
For those considering a unit from AllPowers, we urge you to look elsewhere. Well-known brands like EcoFlow and Anker are a safer bet, but if you’re trying to save some cash, even lesser-known, budget-friendly brands like Pecron and OUPES offer reliable alternatives that actually work as advertised. Some of these units may cost a bit more than something from AllPowers, but at least you’re getting what you pay for.
Again, here at The Solar Lab, our mission is to provide honest, thorough reviews so you can make informed purchasing decisions. We’re not here to bash brands for the sake of it; we’re here to call out bad practices and highlight products that deserve your hard-earned money.
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